I’m really, really tired one of our ex-customers. I have allowed to this charade continue on long enough by allowing myself to be over-ruled in decisions on how to handle this situation we have gotten ourselves into. Basically, we have taken the approach that we can be successful in business by being appeasing people. While I’m not opposed to being nice to customers or people, I refuse to yield to threats or attempts to exploit work. That being said, this is the email I considered sending back to Paul, who has been attempting to steal services over the past two years from my team under the guise that he would “sue us for not signing another contract to work with him.”
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